Frequently Asked Questions

Frequently Asked Questions

Why Choose 5 Star Roofers Associates?

With years of experience in the industry, 5 Star Roofers is the trusted name in roofing in Centennial, CO. Our licensed and certified technicians follow industry standard procedures for quality you can count on. We offer 24-hour emergency service and can work directly with your insurance provider to make the process as easy as possible for you.

What kind of roof repair services do you offer?

We can repair any roof – from securing loose shingles or flashing, replacing missing or damaged shingles, to rebedding ridge caps, to replacing water-damaged roof decks. 5 Star Roofers has a team of experienced roofing contractors who can repair any roof damage you may be experiencing.

Do you offer free roof inspections?

Yes! Our experienced, licensed roofers will inspect your roof up close to assess the scope of any obvious damage and also map out the probable unseen damage just below the surface. With that knowledge at hand, we will let you know if roof repair is the most affordable option or if you're better off with a full roof replacement.

Why do I need to repair my roof?

Damaged roofs cause roof leaks, which creates a dangerous water and moisture problem in the house below. Whether the roof damage was caused by hail or fallen trees to simply granule loss due to aging roof shingles, prompt attention and repair will avoid further, more costly damage down the road.

How much will it cost to replace my roof?

The pricing for new roofs depends primarily on the square footage of the roof surface, the type of material you choose (asphalt, metal, cedar shakes, tile, etc), and the complexity of your roof (dormers, steep angles, etc.) Because we've been installing new roofs in the Centennial, CO area for so many years, we have the experience and resources to help you decide on a quality roof solution that will suit your budget.

How long does a roof last in Colorado?

Each shingle brand provides a different guideline for how long they expect their shingles to last. A properly installed roof will generally last up to 15 years with regular maintenance and inspection, especially after severe weather events.

Can you just re-roof or lay new shingles over the old ones?

While there could be some initial cost-saving in laying new shingles over an old, aged roof, we generally don't recommend re-roofing. Old shingles also mean an old roof deck. By tearing off the old shingles, our licensed roofing contractor will then be able to spot any areas of instability or damage to the roof deck that may have been hidden by the shingles. We can replace any sections where there may be wood rot. Roof installation techniques and materials have also changed over the last couple of decades, and your old roof may not be up to code. "Re-roof" jobs may also not carry the same warranties as a full replacement.

What should I look for in a new roof?

When you decide it's time to consider a new roof, consider first your budget and your goals. Metal roofs tend to last longer than asphalt shingles, but they cost more upfront and may not "fit in" with the neighborhood. Asphalt shingles are an affordable option, but even in that arena, there are choices that will determine the overall aesthetic and potential lifespan of the roof. Consulting a roofing contractor to help you make these choices is best. They'll have the experience to help guide you towards the best result.

Do you know how to work with flat roofs?

Yes! We have years of experience installing, maintaining and repairing the membrane roofs and steel roofs most often used for large, flat surfaces. Whether you want to know your options for a full replacement or simply need your roof repaired because you've discovered a water leak or other damage, 5 Star Roofers can help. We will also help you develop a regular roof maintenance plan to help extend the lifespan of your roof.

My building has a lot of tenants. Will the work on our roof be disruptive?

Commercial buildings are often tenanted by multiple individuals or businesses. 5 Star Roofers takes this into account when tackling any commercial roofing job that houses multiple tenants. We can work with their schedules or needs to accommodate the continuation of business operations as much as possible.

Can a residential roofer do commercial roofs, too?

Not many can. A membrane or metal commercial roof system generally requires a different set of equipment, specialized materials, and expertise. From asphalt emulsion-based systems to built-up and mod-bit systems to galvanized steel, commercial roofs require a different skill set than that of a roofer more used to dealing with residences. 5 Star Roofers is the company to choose in Centennial, CO when you want to "go local" and choose the best commercial roofing company at the same time.

Our business's roof leaked, and now there's water damage. Can you help?

All roof leaks are bad, but for a commercial business, the water damage caused by a roof leak can halt production or operation and affect the company's bottom line. Most local roofers in Colorado only know roofs, but the 5 Star Roofers team includes a damage restoration and mitigation department that can handle any repairs to the interior of your structure. This full-service approach to roofing means that we'll be able to handle any project that involves your roof – even if you've experienced extensive water intrusion caused by damage to your roof.

My insurance company said you can't nail down a tarp on the roof. Is that true?

While it is very true that you can't just drape a tarp over a gap in the roof, tack down some nails and call it good enough, some form of fastener is required to secure the tarp while causing the least damage to the "healthy" areas of the roof. The owner of 5 Star Roofers is a preferred contractor with most insurance companies in Colorado, though, and our method for securing the tarp is always accepted and appreciated by insurance companies. We wrap the edges of the tarp around boards to pull it taught and then carefully screw the board itself into the roof deck or the underside of the eaves.

Can you tarp my roof even if it's still raining?

Generally, we'll wait for a break in the rain before climbing onto a roof when the rain is still sheeting due to the safety risk. One of the best benefits to choosing 5 Star Roofers is that we live right here in Centennial, CO, so we'll be watching the weather along with you. Just give us a call, and together we'll determine the best time to tarp your roof.

Do I have to hire you to fix my roof if you tarp it?

Absolutely not, but you should. Temporary roof tarping is generally covered by your homeowner's insurance policy, but choosing multiple contractors for the same claim may delay the process. Insurance companies refer their clients to us all the time, though, because they trust us to get the job done right at a reasonable price. We can be on our way to tarp your roof, and we'll come back and meet with your insurance adjuster to discuss our recommendations for the repairs. One-stop-shopping!

A tree fell on my roof. Can you remove it, too?

Yes! We can arrange for tree removal prior to roof tarping. We'll coordinate the entire project for you.

There's moisture in my attic from the roof damage. Will it dry out on its own?

Probably not. Most attics lack the ventilation or air movement to draw moisture out. If your roof is leaking, there is probably some water damage as well. Not to worry; our team includes IICRC-certified water damage restoration technicians who will use moisture meters to determine the scope of the roof leak and place air movers and dehumidifiers. Because we're licensed general contractors, too, we can handle any of the repairs inside the house as well as the ones on your roof!

What's the difference between tarping and boardup?

They often go hand-in-hand, depending on the extent of the damage. If your roof deck was compromised by the impact of a heavy branch or tree, we'll install a plywood board over the gap before securing a tarp across the roof. Boardup is required whenever there is damage that reduces the structural integrity of your house until permanent repairs can be made. Roof tarping, on its own, is only meant to keep out rain or other weather from causing more damage. We'll know the best course of action when we get to your place for the free inspection.

How much does a gutter system cost?

The cost will depend on how many feet of gutter is required for effective drainage as well as which material you choose. Gutters are typically made of vinyl, aluminum, steel, or even copper. The industry standard pricing is usually around $500-$1500 for 200 feet of gutter, to give you an idea of the potential cost.

What are the benefits of seamless gutters?

Seamless gutter systems tend to last longer and leak less because of fewer joints.

Do I need gutters around my entire house?

It depends on the design of your roof. Most often, gutters are installed on any horizontal roof eave in order to divert rainwater away from the house and prevent water damage. A licensed roofing contractor will be able to tell you which areas of your roof need a gutter system, and help you determine where the downspouts are placed both for aesthetic reasons and proper water drainage.

Do you have any gutter advice for homeowners?

Cleaning out your gutters at least once a year is one of the most important tasks a homeowner should include in their home maintenance checklist. Leaves and other debris can build up, causing unneeded stress on joints and excess weight that can increase the likelihood of a gutter failure. During the rainy season in Colorado, we advise homeowners to get out the umbrella and take a walk around the house's exterior to watch your gutter system in action to check for any obvious failures like water spilling over the gutter rather than running to the downspout. We always recommend installing leaf guards over your gutters if your home is situated near tall trees to help the gutters stay clean.

*Disclaimer: 5 Star Roofers is a resource for everything related to roofing services like new roof installations, roof repairs, siding and gutter installation, and more. Any information you submit on this website will be used to help match your needs with a roofing company in your area. If you need immediate or emergency assistance, please contact a roofing company in your local vicinity. 5 Star Roofers is in no way endorsed by any business listed and is not affiliated with businesses listed on its website. The information on this website is solely for the purpose of informing our potential customers about options available when choosing roofing services in your area. The information shown regarding each roofing company is as accurate as possible. Information and features are subject to change.